Top Things To Look For in a Dental Lab

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September 30, 2021

There are various reasons you may have to embark on a search for a Dental Lab. Typically you are going to reach out to your colleagues and see who they are using. You may even reach out to other practioners in a professional group or association.
Either way, it is important to find a fit that works for you and your practice.
I would like to note that this was a question I was asked by last years UBC Dental undergrad group. Most of them just went with who their instructor suggested. I hope this article is helpful to them in particular.

Access to your Technician

Good communication is key in any relationship.

   That includes the one between technician and Dentist.
   Our lab prescriptions shouldn’t have to be the only communication tool. Added info like photos and scans/models are important as well.
You should be able to call your lab and ask what they need from you to do the best job possible.

   A discussion about expectations early on can solve future issues and be a time/money saver for everyone.

Supportive in how you practice dentistry and your growth.

We are all life long learners in Dentistry, with a desire to practice more efficiently and learn new techniques, even expand on our technology. Having a Lab that can accommodate that growth and support for you is essential. It is also important that they are growing and evolving with all the new technology in the dental world as well.
Don’t be afraid to ask your lab what they are doing for continuing education, advancing their skills or potential growth for the future.

A collaborative approach and guidance working through complex cases.

This definitely ties into the previous points above. And it all starts with picking up the phone and having a meeting. Especially if you are embarking on something new, your lab can provide a lot of guidance and knowledge. Seek out a seasoned technician to help you along the way.This may be a situation where you are happy with your crown and bridge lab but need more service from another provider.

Consistency and quality.

A high level of consistency and quality!
That is Johnny’s moto.
Here’s a fun fact about him actually. He was once interested in buying a McDonalds franchise just  because he loved their business model so much!
( I knew I saved this photo for a reason )
But seriously, dental practice and dental lab are both businesses when it comes right down to it. Minimal errors and quick reconciliation help keep costs in     check.
Having that mutual respect and team approach makes us all successful and do wonderful things for our patients.

Written by Roberta Bertram CDA
Reviewed by John Zahel RDT

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